FAQs – RSDSA’s Treating the Whole Person: Optimizing Wellness Conference – 2021

2021 Virtual Conference

The RSDSA team is excited to have you join our second virtual conference from October 25th through October 28th. Below are a few FAQs to ensure you have an amazing experience!


Q. Is the conference free?

The conference is 100% free to join!


Q. When does registration close?

Registration does not close! You can register at bit.ly/rsdsa2021b anytime, even once the sessions have started!


Q. What time does the conference begin?

The conference officially begins with networking and our expo hall at 6:30p Eastern / 3:30p Pacific each night. Sessions begin at 7p Eastern / 4p Pacific each night.


Q. Which browser should I watch the conference on if I’m on a desktop or laptop?

Hopin recommends using Google Chrome or Mozilla Firefox when watching from your desktop or laptop. Safari is not fully compatible for video on desktops. Explorer/Edge is not compatible on desktops so we do not recommend using Explorer. View troubleshooting tips here.


Q. Can I watch the conference from a mobile device?

Yes! Please visit bit.ly/rsdsa2021b for days three and four on your mobile device.

If you are watching on your phone, once you login you will see the chat. You can minimize the chat by clicking the arrow on the right. From there, you’ll be able to see the buttons that says Reception, Session, Networking, and Expo. You can also download the app for iPhone or Android.

While the conference is available on your phone or tablet, watching on your computer will give you the best experience. View troubleshooting tips here.


Q. Where can I find the event schedule?

The event schedule for days one and two can be found here. The schedule for days three and four can be found here.


Q. How do I join a session?

At 7p Eastern each night, click on the “Sessions” button to see which sessions are available to join. Click into the one you are interested in. There will also be a chat inside of each session that will allow you to speak with other Warriors and ask the speaker(s) questions.


Q. Can I view more than one session at a time?

If there are two sessions running at the same time that you want to participate in, you can always “hop” between the two of them.


Q. How does the networking feature work?

Hopin’s networking feature allows you to have a one on one conversation with another CRPS Warrior for up to 10 minutes. Once you click on the networking tab, you’ll see a sentence that says “Are you ready? Click the button below to meet someone.” After you click the blue “Ready” button and confirm your audio/video settings (like the screen shown below), you’ll be in the queue to meet face to face with another Warrior.

Audio and Video Settings Hopin

Settings for Virtual Conference


If no one is available to chat at the moment, you’ll see a sentence that says “You’ll meet the next person available.”

Once you match with another Warrior, if you find yourself enjoying the conversation and want to connect with them, you can click the blue “Connect” button in order to share your information with them. It will only be shared with them if they click Connect as well. Their information will show on the Home screen when you log in to Hopin at hopin.to/account.

If you are not enjoying the conversation with that Warrior, or if the conversation is done, you can click the “Leave” button and you will not be matched with that Warrior again.

The timer at the top will show you how many minutes and seconds you have left with that Warrior.

The networking sessions will be available 30 minutes before and 30 minutes after our sessions each night.

View troubleshooting tips here.


Q. Can I watch the sessions later? Are they being recorded?

Each session will be recorded and you’ll be able to watch the presentations once we upload them to the RSDSA YouTube Channel here.


Q. What should I do if I have a question that is not listed here?

Comment below or send us an email at [email protected]!


Did this post resonate with you? Do you have questions or would you like to learn more about this topic?
Please reach out to the RSDSA team directly and privately using our form and we'll get back in touch with you as soon as possible!